Privacy & Policy

 

Updated effective date: January 1, 2026

 

Who we are. "DJB Book N Travel" ("DJB", "we", "our", "us") is a travel agency and affiliate for third-party travel suppliers and providers. DJB operates as a sole proprietorship registered with the Los Angeles Finance Office (BTRC). Business address: James M. Wood Blvd., Los Angeles, CA 90006, USA. Contact: support@djb-bookntravel.com, +1 213-703-1215.

 

Scope. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our site, request quotes, or book travel with us. By using our services, you agree to this Policy.

 

Personal information we collect.
Information you provide: name, contact details, billing and mailing address; traveler details (including dates of birth, passport/ID information where needed), preferences and special requests; communications with us.

Booking details: itinerary, dates, destinations, ticket numbers, loyalty numbers, accommodation and transport selections.
Payment information: processed via third-party payment processors or Suppliers; we do not store full card numbers.

Device and usage data: IP address, browser type, pages viewed, referral URLs, general location, and cookie identifiers, collected via cookies and similar technologies.

Information from third parties: Suppliers and partners (e.g., airlines, hotels, cruise lines, parks), fraud prevention and analytics partners, and co-travelers who provide your details to complete a group booking.

How we use personal information.

* Provide, confirm, and manage bookings and travel services with Suppliers.
* Communicate about quotes, itineraries, changes, alerts, and support.
* Process payments, detect and prevent fraud, and secure our services.
* Personalize offerings and improve our site and services (analytics).
* Comply with legal obligations, tax and accounting requirements, and respond to lawful requests.
* With your consent, send marketing communications (you may opt out at any time).

 

Sharing and disclosures.
Suppliers: airlines, hotels, cruise lines, tour and transfer operators, theme and water parks, and ticket providers, to fulfill your bookings and special requests.

Payment processors and financial institutions, to process payments and handle chargebacks or refunds.

IT, hosting, security, analytics, and customer support providers that process data on our behalf under contractual safeguards.

Professional advisors and authorities where required by law or to protect rights, safety, and security.

In the event of a business reorganization, as permitted by law.

 

Cookies and tracking technologies. We use necessary cookies to operate our site, and with consent (where required) we may use functional, analytics, and advertising cookies or similar technologies. You can manage cookies through your browser settings. If a cookie banner is presented, your preferences set there will control optional cookies on our site. Do Not Track signals may not be recognized due to industry standards that are still evolving.

 

Data retention. We keep booking records and related communications for as long as necessary for the purposes described, including legal, tax, and accounting obligations (commonly up to 7 years). Marketing-related information is typically retained for up to 24 months after your last interaction or until you opt out. We may retain data longer where required by law or to resolve disputes.

 

Security. We implement appropriate technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

Children's privacy. Our services are intended for adults (18+). We may collect information about minors as travelers only from a parent or legal guardian when necessary to provide travel services (e.g., ticketing). If we learn that we collected children's data without appropriate consent, we will delete it.

 

Your choices. You may update your information by contacting us, opt out of marketing at any time by following instructions in our messages or contacting us, and manage cookies via your browser or any cookie banner provided.

 

California privacy rights (CCPA/CPRA). If you are a California resident, you may have the right to (1) know/access categories and specific pieces of personal information we collected, (2) request correction or deletion (subject to exceptions), (3) opt out of "sales" or "sharing" of personal information (as defined by law), (4) limit use and disclosure of sensitive personal information, and (5) be free from discrimination for exercising your rights. To submit a request or appeal a decision, contact support@djb-bookntravel.com or +1 213-703-1215. We will verify your identity and respond as required by law. Authorized agents may submit requests with proof of authorization.

 

EEA/UK residents (GDPR). If you are in the EEA or UK, our processing may rely on legal bases such as performance of a contract (to provide bookings), legitimate interests (e.g., to improve services, prevent fraud), legal obligations, and consent (for certain marketing or cookies). You may have rights to access, rectify, erase, restrict or object to processing, and data portability. To exercise these rights, contact us at the details below. International transfers to the United States and other countries are protected by appropriate safeguards when required (e.g., standard contractual clauses).

 

International transfers. We are based in the United States and may transfer personal information to countries that may have different data protection laws. We will take appropriate measures to ensure an adequate level of protection consistent with applicable law.

 

Changes to this Policy. We may update this Privacy Policy from time to time. The updated Policy will be posted on this page with the effective date. Your continued use after changes become effective constitutes acceptance of the updated Policy.

 

Contact us. DJB Book N Travel (sole proprietorship), James M. Wood Blvd., Los Angeles, CA 90006, USA. Email: support@djb-bookntravel.com. Phone: +1 213-703-1215.